Welcome to our Help Center

Find information in our Frequently asked questions or fill out the contact form and receive an answer from us within 24 hours

You can also contact us through our customer support line +1(801)666-2559 or through email hello@brightx.co

Frequently asked questions


Why should I choose Bright X?

Bright X is a reputable and forward-thinking lighting retailer, having strong partnerships with various manufacturing companies. We take pride in being among the few that prioritize transparency and customer-centricity in the lighting industry. We believe in providing you with not just traditional lights, but solutions that illuminate your spaces effectively and efficiently.

Why should I go with solar lights?

When compared to traditional lighting options, solar lighting emerges as a sustainable, cost-effective, and environmentally friendly choice. Its energy efficiency, low maintenance, and versatility make it an attractive option for a wide range of applications. Read more in our blog post on this topic...

What is the estimated delivery time for orders?

For orders of 1 to 4 items, the estimated delivery time is approximately 5 to 12 days.

For orders of 5 items or more, our standard delivery time is 2 to 3 weeks, and express shipping is available with a delivery time of 5 to 12 days

What about return policy?

We offer a hassle-free 30-day return period for your peace of mind. If you're not completely satisfied with your purchase, simply contact us, and we'll guide you through the return process. We will happily ensure the money return or help you to exchange the product.

How do I install and set up the lights?

Each of our products includes comprehensive manual instructions designed to make installation a breeze under any circumstances. However, should you ever find yourself in an unexpected situation, please don't hesitate to reach out to us. We're here to lend a helping hand and guide you through the instructions to ensure your complete satisfaction.

Are your solar lighting products suitable for all outdoor environments?

Rain, snow, sleet or great heat wave, our outdoor lights are engineered for durability and longevity, providing you with dependable lighting solutions that stand up to the elements.

How do I contact customer support if I have questions or issues with my order?

You are now browsing our Help Center. It's here to help you find the answers you are looking for. Contact us below if you have any specific questions.

Our posts about LED lighting


  • Outdoor Lighting: Enhancing Property Aesthetics and Security - Bright X

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  • Shining Brighter with Solar LED Lighting: The Sustainable Solution - Bright X

    Shining Brighter with Solar LED Lighting: The S...


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  • Shedding Light on Solar LED Wattage: Small vs. Big - The Bright X Perspective - Bright X

    Shedding Light on Solar LED Wattage: Small vs. ...


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